She's A Boss Lady Wool Felt Western Hat

The color of the hat did not match the picture at all. Then once I tried to figure out what to do with customer service I was told they would reach out to me with a resolution. I waited a few days and didn’t hear anything from them. I then reached out to the via email to see if there was any answers they sent me an automatic email on how to return the hat. Not impressed at all . 

Love this hat! Great quality, well made and very stylish! The color description states Copper, it's more of a more of a warm rich brown. I'm so glad I bought this beauty!

Hat is beautiful but a little too big.

By far the nicest hat I've ever owned. Very high quality. I almost didn't pick this one because of the color on the website. It seemed a bit too orange for me but I took a chance because I loved the boss lady trim. The description is Copper. When it arrived (in a box , very well protected, impressive) I noticed the color is more on the brown side which I was very happy with. So very happy I get to wear my new hat to the Reba concert this Thursday!

This would be 5stars but the shipping was really bad. The hat is beautiful. Perfect fit for my wife and style is great. I was very disappointed when it arrived in a large poly mailer, as if from amazon. The brim of the hat was bent in multiple areas and I had to work with the brim to get back into shape. It is not what I expected from their attention to detail with their boots and boxes in the past. May want to look into a hat box or something moving forward to reduce damage in transit.